Effective Date: August 10, 2025

Operated by Click Statement Inc., a federally incorporated company in Canada, doing business as Fitness Academy. Throughout this document, “we,” “us,” and “our” refer to Fitness Academy and its affiliates, partners, and subsidiaries.

SECTION 1 – DEFINITIONS

  • Subscription – An ongoing membership billed automatically at regular intervals until canceled by the customer or by us.
  • Digital Products – Online programs, training plans, videos, or any other content delivered electronically.
  • Access Granted – When login credentials or other means of accessing a purchased product are provided to the customer.
  • Billing Period – The period of time covered by one subscription payment.
  • Chargeback – A payment reversal initiated by a bank or card issuer.
  • Grandfathered Rate – A lower subscription price from a prior offer that we choose to honor for continuing subscribers.

SECTION 2 – SUBSCRIPTIONS

2.1 Subscription Acknowledgement
By purchasing a membership, you agree this is a recurring subscription that will auto-renew until canceled. Paid subscriptions begin when payment is received. To avoid renewal, cancellation must be completed at least 24 hours before the end of the current billing period.

2.2 Subscription Termination
You may cancel anytime via your account page or by sending a clear written request to [email protected]. Upon cancellation, you will retain access until the end of your current billing period. No prorated refunds will be issued.

2.3 Trial Periods
If offered, trials automatically convert into paid subscriptions unless canceled before the trial ends. Trial terms, including length and included features, will be stated at the time of sign-up.

2.4 Pricing and Price Changes
We may adjust subscription prices at any time. If you are on a Grandfathered Rate, we may continue to honor that rate at our discretion, but this is not guaranteed. We reserve the right to apply price changes to all subscribers with at least 30 days’ notice.

2.5 Promotions & Discount Codes
Any promotional pricing or discount codes are valid only for the time period and conditions stated in the offer. We reserve the right to modify, end, or decline promotional offers at our discretion. Promotional discounts cannot be applied retroactively to past purchases.

2.6 Individual Licensing
Memberships are for individual use only and may not be shared or distributed. Group or organizational access requires written permission.

2.7 Currency
All prices are listed and charged in United States Dollars (USD) unless otherwise specified. USD is used as our standard currency to provide consistent pricing for our global customer base. Any currency conversion fees applied by your bank or payment provider are your responsibility.

2.8 Taxes
Applicable sales taxes, including GST/HST for Canadian customers, will be charged where required by law based on your billing address. Tax amounts will be shown at checkout and on your payment receipt. GST/HST registration details are available upon request.

2.9 Reactivation
If your subscription expires or is canceled, any reactivation will be charged at the current subscription rate in effect at the time of reactivation. Past promotional or discounted rates may no longer be available.

SECTION 3 – REFUNDS, CANCELLATIONS & BILLING DISPUTES

3.1 Refund Policy
All payments for subscriptions, programs, and other digital products are non-refundable once access is granted, except where required by law. Because our products are digital and available immediately, delivery is considered complete once access is provided.

3.2 Cancellations
Canceling a subscription stops future billing but does not trigger a refund for the current period. You will continue to have access until the end of your billing period.

3.3 Billing Disputes
If you believe there is an error with your billing, you must notify us at [email protected] within 14 days of the charge. Failure to do so may limit our ability to resolve the matter.

3.4 Refund Processing Fees
While all sales are final, if a refund is approved as an exception, any payment processing fees charged to us by our payment provider (e.g., Stripe) will be deducted from the refund amount. These fees are non-refundable to us and are typically 2.9% + $0.30 per transaction (may vary by country or card type).

3.5 No-Chargeback Agreement
By purchasing, you agree not to initiate a chargeback unless the transaction was the result of proven fraud. Any attempt to bypass this policy may result in account termination and debt collection proceedings.

SECTION 4 – DELIVERY & ACCESS

Digital products are delivered electronically. Access is granted when login details or platform permissions are provided. It is your responsibility to ensure you can access the program on your device before purchasing. If you encounter technical issues, contact [email protected] for assistance.

We may update, add, or remove content, features, or functionality from any program at any time to improve the service. Such changes do not entitle you to a refund.

SECTION 5 – ACCOUNT CLOSURE & SECURITY

You may close your account at any time by contacting us. Upon closure:

  • Access to all programs will end immediately unless otherwise stated in writing.
  • Any saved progress, history, or content may be permanently deleted.
  • Downloaded materials remain your responsibility and are for personal use only.

You are responsible for maintaining the confidentiality of your account login and for all activity under your account. Sharing your account or allowing others to access your subscription is prohibited and may result in suspension without refund.

SECTION 6 – WAIVER OF LIABILITY

Our programs are for general fitness purposes only and are not a substitute for medical advice. Consult a qualified health professional before beginning any program. By participating, you assume all risk and release Fitness Academy from liability for injuries, losses, or damages resulting from your participation.

SECTION 7 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fitness Academy and its affiliates will not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Loss of profits, revenue, data, or business opportunities.

Our total liability for any claim will not exceed the amount you paid in the 3 months before the claim arose.

SECTION 8 – SUSPENSION OF SERVICE

We may suspend or restrict access for:

  • Non-payment.
  • Violation of these terms.
  • Technical maintenance or upgrades (with reasonable notice where possible).

SECTION 9 – TECHNICAL REQUIREMENTS

It is your responsibility to ensure you have the required device, internet connection, and software to access our programs. We are not responsible for access issues caused by your technology, internet service provider, or location restrictions.

SECTION 10 – NON-TRANSFERABILITY

Your subscription or program access may not be sold, transferred, or assigned to another person without our written consent.

SECTION 11 – GOVERNING LANGUAGE

These Terms and all related documents are in English, and the English version will control if there is any inconsistency with a translated version.

SECTION 12 – GOVERNING LAW

These Terms are governed by the laws of Canada, and any disputes will be subject to the exclusive jurisdiction of Canadian courts, regardless of where you are located.

SECTION 13 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact: [email protected]