Fitness Academy Terms of Service

Effective Date: August 10, 2025
Last Updated: June 20, 2026

Operated by Click Statement Inc., an incorporated company in Canada, doing business as Fitness Academy (“we,” “us,” and “our”). These Terms of Service govern your access to and use of the Fitness Academy website and app, our training programs, and our subscriptions. By purchasing, registering, or using our services, you agree to these Terms. Please read them together with our Privacy Policy, Refund and Cancellation Policy, and Cookie Policy.

Section 1. Definitions

  • Subscription. An ongoing membership billed automatically at regular intervals until canceled by you or by us.
  • Digital Products. Online programs, training plans, videos, or any other content delivered electronically.
  • Access Granted. When login credentials or other means of accessing a purchased product are provided to you.
  • Billing Period. The period of time covered by one subscription payment.
  • Chargeback. A payment reversal initiated by a bank or card issuer.
  • Grandfathered Rate. A lower subscription price from a prior offer that we choose to honor for continuing subscribers.

Section 2. Eligibility

You must be at least 16 years old to create an account, purchase a subscription, or use the Fitness Academy website or app. By using our services, you confirm that you are 16 or older. We do not knowingly allow anyone under 16 to register or make a purchase, and we do not knowingly collect personal information from anyone under 16. If we learn that a person under 16 has created an account, we may close it.

Section 3. Subscriptions

3.1 Subscription Acknowledgement. By purchasing a membership, you agree this is a recurring subscription that will renew automatically until canceled. Paid subscriptions begin when payment is received. To avoid renewal, cancellation must be completed at least 24 hours before the end of the current billing period.

3.2 Subscription Termination. You may cancel anytime through your account page. For instructions, see our Help Center. Upon cancellation, you will retain access until the end of your current billing period. No prorated refunds will be issued.

3.3 Trial Periods. If offered, trials automatically convert into paid subscriptions unless canceled before the trial ends. Trial terms, including length and included features, will be stated at the time of signup.

3.4 Pricing and Price Changes. We may adjust subscription prices at any time. If you are on a Grandfathered Rate, we may continue to honor that rate at our discretion, but this is not guaranteed. We reserve the right to apply price changes to all subscribers with at least 30 days notice.

3.5 Promotions and Discount Codes. Any promotional pricing or discount codes are valid only for the time period and conditions stated in the offer. We reserve the right to modify, end, or decline promotional offers at our discretion. Promotional discounts cannot be applied retroactively to past purchases.

3.6 Individual Licensing. Memberships are for individual use only and may not be shared or distributed. Group or organizational access requires written permission.

3.7 Currency. All prices are listed and charged in United States Dollars (USD) unless otherwise specified. USD is used as our standard currency to provide consistent pricing for our global customer base. Any currency conversion fees applied by your bank or payment provider are your responsibility.

3.8 Taxes. Applicable sales taxes, including GST and HST for Canadian customers, will be charged where required by law based on your billing address. Tax amounts will be shown at checkout and on your payment receipt. GST and HST registration details are available upon request.

3.9 Reactivation. If your subscription expires or is canceled, any reactivation will be charged at the current subscription rate in effect at the time of reactivation. Past promotional or discounted rates may no longer be available.

Section 4. Refunds, Cancellations, and Billing Disputes

4.1 Refund Policy. All payments for subscriptions, programs, and other digital products are nonrefundable once access is granted, except where required by law. Because our products are digital and available immediately, delivery is considered complete once access is provided.

4.2 Cancellations. Canceling a subscription stops future billing but does not trigger a refund for the current period. You will continue to have access until the end of your billing period.

4.3 Billing Disputes. If you believe there is an error with your billing, you must notify us at hello@fitnessacademy.com within 14 days of the charge. Failure to do so may limit our ability to resolve the matter.

4.4 Refund Processing Fees. While all sales are final, if a refund is approved as an exception, any payment processing fees charged to us by our payment provider (for example, Stripe) will be deducted from the refund amount. These fees are nonrefundable to us and are typically 2.9% plus $0.30 per transaction, and may vary by country or card type.

4.5 No Chargeback Agreement. By purchasing, you agree not to initiate a chargeback unless the transaction was the result of proven fraud. Any attempt to bypass this policy may result in account termination and debt collection proceedings.

Section 5. Delivery and Access

Digital products are delivered electronically. Access is granted when login details or platform permissions are provided. It is your responsibility to ensure you can access the program on your device before purchasing. If you encounter technical issues, contact hello@fitnessacademy.com for assistance.

We may update, add, or remove content, features, or functionality from any program at any time to improve the service. Such changes do not entitle you to a refund.

Section 6. Account Closure and Security

You may close your account at any time. To cancel your subscription, use your account page. For full account closure requests, email hello@fitnessacademy.com. Upon closure:

  • Access to all programs will end immediately unless otherwise stated in writing.
  • Any saved progress, history, or content may be permanently deleted.
  • Downloaded materials remain your responsibility and are for personal use only.

You are responsible for maintaining the confidentiality of your account login and for all activity under your account. Sharing your account or allowing others to access your subscription is prohibited and may result in suspension without refund.

Section 7. Intellectual Property and License

All training programs, workouts, videos, text, graphics, logos, and other materials we provide through the Fitness Academy website and app (the “Content”) are owned by Click Statement Inc. or its licensors and are protected by copyright and other intellectual property laws. All rights are reserved.

When you purchase a subscription or program, we grant you a limited, personal, nontransferable, nonexclusive license to access and use the Content for your own individual training. This license does not transfer any ownership to you.

You may not copy, reproduce, record, screen capture, download (except where a download is expressly provided to you), republish, post, share, sell, sublicense, distribute, or otherwise make the Content available to any other person, in any form or by any means. You may not use the Content to build or support a competing product or service.

Sharing your account, login credentials, or program files with any other person is prohibited. Any unauthorized copying, sharing, or distribution of the Content is a breach of these Terms, will result in immediate termination of your access without refund, and may expose you to legal liability.

Section 8. Acceptable Use and Community Conduct

Our app may include community features such as leaderboards, shared results, and other interactions with members (“Community Features”). When you use Community Features, you agree not to post, upload, submit, or share any content that:

  • is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or hateful;
  • harasses, bullies, intimidates, or impersonates any other person;
  • is discriminatory based on race, ethnicity, gender, religion, sexual orientation, disability, or any other protected characteristic;
  • contains sexually explicit material, or promotes violence or illegal activity;
  • infringes the intellectual property or privacy rights of any other person; or
  • contains spam, unsolicited advertising, viruses, or malicious code.

We do not tolerate objectionable content or abusive behavior. You can report objectionable content or another member, and block other members, using the reporting and blocking tools provided in the app, or by contacting us at hello@fitnessacademy.com. We review reports and may remove content, and suspend or terminate accounts, at our discretion. We aim to act on reports of objectionable content promptly, normally within 24 hours. You are solely responsible for the content you post, and content posted by members does not represent our views.

Section 9. Mobile Application and App Store Terms

9.1 Purchases and Billing. The Fitness Academy app is provided only as a tool to access and follow training you have purchased from us. No purchases are made inside the app. Subscriptions and programs are purchased through the Fitness Academy website, which directs you to our training platform provider, FITR, at fitnessacademy.fitr.com, where you create your account and complete payment. Payments are processed by Stripe. Because purchases are not made through the Apple App Store or Google Play, all billing, renewals, and cancellations are handled through your account on our platform, not through the app stores. To cancel, follow the steps on your account page.

9.2 Apple App Store. If you download the app from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Click Statement Inc. only, and not with Apple. We, not Apple, are solely responsible for the app and its content.
  • Apple has no obligation to provide any maintenance or support for the app.
  • Apple is not responsible for any product warranties, whether express or implied. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
  • Apple is not responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, claims under consumer protection law, and claims that the app infringes a third party’s intellectual property rights.
  • You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third party beneficiaries of these Terms, and Apple has the right to enforce these Terms against you.

9.3 Google Play. If you download the app from Google Play, your use of the app is also subject to the Google Play Terms of Service.

9.4 General. You agree to use the app in compliance with all applicable third party terms, including your wireless carrier and data plan terms. You may not reverse engineer, decompile, disassemble, or attempt to extract the source code of the app, except to the extent this restriction is prohibited by applicable law.

Section 10. Waiver of Liability

Our programs are for general fitness purposes only and are not a substitute for medical advice. Consult a qualified health professional before beginning any program. By participating, you assume all risk and release Fitness Academy from liability for injuries, losses, or damages resulting from your participation.

Section 11. Limitation of Liability

To the fullest extent permitted by law, Fitness Academy and its affiliates will not be liable for:

  • any indirect, incidental, special, consequential, or punitive damages;
  • loss of profits, revenue, data, or business opportunities.

Our total liability for any claim will not exceed the amount you paid in the 3 months before the claim arose.

Section 12. Suspension of Service

We may suspend or restrict access for:

  • nonpayment;
  • violation of these Terms;
  • technical maintenance or upgrades, with reasonable notice where possible.

Section 13. Technical Requirements

It is your responsibility to ensure you have the required device, internet connection, and software to access our programs. We are not responsible for access issues caused by your technology, internet service provider, or location restrictions.

Section 14. Transfers

Your subscription or program access may not be sold, transferred, or assigned to another person without our written consent.

Section 15. Governing Language

These Terms and all related documents are in English, and the English version will control if there is any inconsistency with a translated version.

Section 16. Governing Law

These Terms are governed by the laws of Canada, and any disputes will be subject to the exclusive jurisdiction of Canadian courts, regardless of where you are located.

Section 17. Changes to These Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact

For questions about these Terms, email us at hello@fitnessacademy.com.