Email: [email protected]
Before contacting support, try:
- Using “Manage Subscription” for billing issues
- Checking this Help Center for common solutions
- Restarting the app for technical problems
Include in your support message:
- The email address on your account
- What you were trying to do
- What you already tried
- Screenshots of any error messages
Response time: We aim to respond within 1 business day during business hours.
Quick self-service options:
- Manage Subscription: fitnessacademy.fitr.training
- App downloads: Search “Fitness Academy” in your app store
On a Legacy (web-only) subscription? See Legacy Subscription.
